K999 phone's Terms & Conditions — Complete Guide

By using the k999 phone website and mobile application, you automatically agree to these Terms and Conditions. These terms constitute a legally binding agreement between you and the authority operating k999 phone.

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on the website and communicated to your registered email address. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

While these Terms and Conditions are written in Bengali, the primary legal document is prepared in English. In the event of any interpretive conflict, the English version shall prevail.

To register on k999 phone, you must create an account using accurate and complete information. Accounts created with false or misleading information may be closed at any time.

Account Registration Rules

• Each individual may only One Account create one account — multiple accounts from the same device, email, or mobile number are strictly prohibited.
• Name, date of birth, and contact details provided at registration Accurate & Up-to-Date must be maintained.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you notice any unusual activity on your account, immediately our support team inform us.
• Sharing or selling your account to any third party is strictly prohibited.

Identity Verification (KYC)

K999 phone follows a KYC (Know Your Customer) process to ensure safe and transparent services. The following documents may be required to verify your identity before withdrawals or after a certain transaction volume:

• Clear photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Mobile Banking Account Verification

Withdrawal requests will not be processed until KYC verification is complete. Verification is typically completed within 24–48 hours.

To participate on k999 phone, you must meet the eligibility requirements listed below. k999 phone reserves the right to close any account created without meeting these requirements.

• Users must be of 18 Years or Older must be.
• K999 phone may not be used from any country or region where online betting is prohibited by law.
• K999 phone officials, employees, and their immediate family members are not permitted to place bets on the platform.
• We kindly ask individuals suffering from mental illness or a gambling addiction not to register.
• Individuals on the self-exclusion list will not be permitted to create new accounts.

All bets on k999 phone are accepted and settled in accordance with specific rules. We recommend reading the relevant market rules before placing any bet.

Bet Acceptance Conditions

• Once a bet has been fully confirmed, it Cannot be cancelled or modified.
• K999 phone reserves the right to void any bet, particularly in cases of system errors or abnormal odds.
• K999 phone is not liable for bets not being accepted due to internet delays during live betting.
• K999 phone reserves the right to void any bet recorded at incorrect odds due to a technical error.

Bet Settlement

• Of the event official results the bet will be settled accordingly.
• If a match is cancelled or suspended, bets are generally refunded — subject to the rules of the specific market.
• In the event of any dispute regarding results, the decision of k999 phone shall be considered final.
• Winnings will be credited directly to your k999 phone wallet — typically within 30 minutes of the result being confirmed.

Maximum Win Limit

Maximum winnings are capped for each market and event. Any amount exceeding this limit will not be paid out. Contact our support team for details on current limits.

K999 phone supports the most popular mobile banking methods in Bangladesh. All transactions are secured with SSL encryption.

Deposit Terms

• Minimum Deposit Amount: ৳500
• Maximum deposit amount: set by k999 phone and subject to change
• Deposits via Mobile Pay, Nagad, and Rocket are credited to your account instantly.
• Failure to use the correct reference number when making a deposit may result in a delay in crediting your account.
• Deposits sent from third-party accounts are not accepted and will be returned.

Withdrawal Terms

• Minimum Withdrawal: ৳500
• Withdrawals are only permitted from KYC-verified accounts.
• After the request is submitted, within 24 hours process is completed (on business days).
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Withdrawals may be put on hold while an account verification or investigation is in progress.

K999 phone regularly offers a variety of bonuses and promotions. Each offer comes with specific terms that must be met.

General Bonus Rules

• Bonus valid only at Can be claimed once per account / household / device.
• Withdrawals cannot be made directly from bonus balance — the applicable wagering requirements must be fulfilled first.
• The deadline to meet wagering requirements is generally calculated from the date the bonus was credited — 7 to 30 days.
• The minimum odds for bets placed with bonus funds will be determined by the terms of the specific promotion.
• K999 phone reserves the right to modify or cancel any bonus offer at any time.

Welcome Bonus

New members receive a special welcome bonus on their first deposit. A wagering requirement (typically 5x to 10x) must be met to withdraw bonus winnings. Full bonus terms are available on the Promotions page.

K999 phone is committed to maintaining a fair and safe betting environment. The following activities are strictly prohibited:

• Multi-Accounting: Operating multiple accounts belonging to the same individual.
• Match Fixing: Betting with prior knowledge of a predetermined match result.
• Money Laundering: Using the platform for the purpose of money laundering.
• Hacking or Fraud: Exploiting system vulnerabilities to gain an unfair advantage.
• Use of Bots: Using automated software to place bets.
• Chargeback Fraud: Filing a false chargeback claim against a legitimate transaction.
• Third-Party Payments: Making transactions using another person's mobile banking account.

K999 phone takes the protection of your personal data seriously. To learn how we collect, use, and safeguard your information, please see our Privacy Policy for full details.

• Your Personal Information Never sold to third parties.
• Limited information may be shared with trusted partners for the purposes of required KYC verification.
• Information may be disclosed to regulatory authorities under legal obligations.
• Our platform uses SSL/TLS encryption to secure all data transmissions.
• Contact our support team to request access to, correction of, or deletion of your personal information.

K999 phone believes betting is purely a form of entertainment. We take responsibility for ensuring it does not have a negative impact on your life.

Our Responsible Betting Tools

• Deposit Limits: Set a maximum limit on your daily, weekly, or monthly deposits.
• Betting Limits: Set a maximum stake amount per bet.
• Self-Exclusion: Voluntarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 6 weeks.
• Reality Check: Take regular breaks to review your time spent and money wagered.

If you need help with a betting addiction, please visit our Responsible Gaming page or contact our support team.

K999 phone may temporarily or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Evidence of fraud, deception, or dishonest conduct.
• Failure to cooperate with the KYC verification process.
• Due to prolonged inactivity (generally, no activity for 12 months).
• When required to do so for legal or regulatory reasons.

Voluntary Account Closure

If you wish to close your account, send a written request to the support team. Please withdraw your balance before closure. All unused bonuses will be automatically cancelled once the account is closed.

K999 phone reserves the right to update these Terms and Conditions at any time. We will notify users via a website announcement and registered email before any changes take effect.

Continued use of k999 phone after any changes take effect will be considered your acceptance of the updated terms. Please review this page after each update.

Contact Us

• Email: support@k999phone.com
• Live Chat: available in the bottom-right corner of the website
• Support Hours: 7 days a week, 24 hours a day

If you have any questions or concerns regarding these Terms and Conditions, please contact us directly. We will do our best to resolve them as promptly as possible.